Area Partnership Officer – Ecogen Malawi

Job Description

We are seeking an experienced and dynamic Area Partnership Officer to lead our sales team and drive business growth. The ideal candidate will have a strong background in team leadership, sales strategy, customer relationship management, and operational management. This role requires a proactive approach to identifying new sales opportunities and fostering a positive team environment to achieve our business objectives.

Team Leadership and Development:

• Recruit, train, and mentor a team of Sales Agents.
• Conduct regular performance reviews and provide feedback to team members.
• Set individual sales targets and provide guidance to achieve them.
• Foster a positive and competitive team environment.

Sales Strategy and Planning:

• Develop and execute sales strategies to achieve business objectives.
• Analyze market trends and customer needs to identify new sales opportunities.
• Create and manage sales plans and budgets.
• Monitor competitor activity and adjust strategies accordingly.

Customer Relationship Management:

• Build and maintain strong relationships with key customers.
• Address customer concerns and resolve issues promptly.
• Ensure high levels of customer satisfaction and loyalty.

Performance Monitoring and Reporting:

• Track and analyze sales performance metrics.
• Prepare regular sales reports and forecasts for senior management.
• Use data to identify areas for improvement and implement corrective actions.

Operational Management:

• Oversee day-to-day operations of the sales team.
• Ensure compliance with company policies and industry regulations.
• Manage resources efficiently to maximize productivity.

Cross-Functional Collaboration:

• Work closely with marketing, product development, and customer service teams.
• Provide insights from the field to support product development and marketing strategies.
• Collaborate with other departments to ensure a seamless customer experience.

Qualifications:

• Bachelor’s degree in Business, Sales or related field.
• 4 – 6 years of proven track record of successfully achieving sales targets and managing a sales territory or team
• In-depth knowledge of the renewable energy sector
• Strong leadership and management abilities
• Excellent communication skills, both verbal and written
• Strong analytical and problem-solving skills
• A customer-centric mindset and the ability to understand customer needs and preferences
• Highly motivated and driven to achieve sales targets with excellent strategic thinking skills
• Obsessed with time management, prioritization of tasks, and the ability to manage and track multiple streams of work and report on the progress
• Strong interpersonal skills with the excellent ability to build and maintain relationships
• Able to demonstrate integrity, ethics, and professionalism in all aspects of their work.
• Must have experience in:

1. Working with fast-paced early-stage organizations.
2. Clear expertise in MS Office: Excel, Word & PPT.