Job Description
Banking Operations Officer (Temporary-12 Months)
Department: Banking
Location: Blantyre- Head Office
Validity period: 07/02/2025 – 12/02/2025
About the Role
Role Purpose:
To provide administrative and accounting support to FINCA’s back office function to ensure that it effectively and efficiently provides high quality service for the organisation.
Key Result Areas & Duties:
- Processing of deposit slips made at 3rd parties (other banks)
- Process bank deposit slips in time and accurate manner
- Reconcile postings against emails or hard copies received on daily basis
- Provide daily report on postings made to branches and management
- Resolve queries from branches arising from the posting of 3rd party slips
- Processing reversals of transactions as requested
- Process all reversals of duplicates and any other miss-postings
- Process reversals of late charge upon management’s approval
- Processing of Other transactions as requested
- Process cash collateral deposit slips done at other banks
- Process bill of sale deposit slips done at other banks
- Process returned cash deposit slips done at other banks
- Process loan write off
- Process early loan settlements
- Process savings withdrawal
- Process credit bureau data
- Customer accounts management
- Caution customers
- Block and activate customer accounts
- Re-accession of loan accounts
- Review of customer accounts
- Process Deceased claim as requested
- Process all death claims that the department receives within 12 hours from the time it’s received.
- Reconciliation
- Reconcile all settlement transactions using the transaction/settlement reports to ensure appropriate values are received by the bank as at when due on daily basis
- Reconcile all bank accounts against the nostro account on weekly basis
- Provide report on any issues found and liaise with finance and branches involved on any reversals which must be made
- Ensure that channels account reconciliations are done daily
- Loan processing
- Independent review of loan applications from branches to ensure adherence to stipulated policies on approvals limits, loan terms, loan amounts, loan repayment periods and other credit criteria
- Process/create requests from branches
- providing timely feedback to originating branches on exceptions and rejections of incomplete documentation on loan requests
- Maintain a record of loan documentation, ensuring data integrity and confidentiality
- Compile daily and weekly reports to management
- Conduct CRB search for all loans disbursed
- Ensure that CRB search for the clients’ details are done before and disbursement
- Filling
- File all paperwork in accordance with FINCA filling procedures.
About the Candidate
Job Requirements
Qualifications:
- Diploma in Business/ Accounting from a reputable university or college.
Experience:
- Working experience in a banking sector or treasury section will be an added advantage
Knowledge and Skills:
- Knowledge and training in accounting, financial/or credit analysis or related areas
- Ability to set, monitor and assess achievement against performance targets and quality standards
- Excellent mathematical skills: calculating interest, commissions, promotions and percentages: balance accounts, compute rate, ratio and percentage
- Demonstrated ability to deal with multiple tasks in a high-pressure environment
- Intermediate skills in personal computer operation, word processing and spreadsheet program, Knowledge of PowerPoint is an advantage
How to Apply
Interested candidates should submit their resume and a cover letter, with three (3) traceable referees detailing their relevant experience to vacancy@fincamalawi.org
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