Job Description
Overview
VACANCIES ANNOUNCEMENT
The United Civil Servants SACCO is member-owned institution dedicated to offering a diverse array of savings and credit products to civil servants, corporate organizations as well as SME’s in Malawi, our mission is to transform the socioeconomic lives of all Malawians. With projected business growth for 2025 in alignment with our strategic plan planning from 2022 to 2026, we are actively seeking individuals passionate about fostering positive change in their community and country. We invite applications from candidates driven to contribute to the socio-economic improvement of their society and nation through the United Civil Servants SACCO.
Position: Business Development Manager (1 position)
Reporting to: Head of Operations
Employment Type: Fulltime
Job Purpose
The Business Development Manager will lead the SME department and corporate services department, ensuring their teams are aligned with the company’s growth objectives. Will be responsible for driving the growth of the SME and corporate loan book, recruiting new corporate members, and managing the portfolio of SME and corporate clients. The role requires strategic planning and execution to attract new business, reduce delinquency, and foster relationships with corporate organizations.
Duties and Responsibilities:
- Loan Book Growth
- Drive SME and Corporate Loan Growth: Lead the expansion of the loan book for both SME and corporate members.
- Develop Loan Products: Collaborate with product development teams to create and tailor loan products to meet the specific needs of SMEs and corporate clients.
- Promotions and Marketing: Initiate and oversee loan growth campaigns, promotions, and strategies aimed at increasing loan uptake within SME and corporate institutions.
- Business Development
- Corporate Member Recruitment: Identify, engage, and recruit new corporate organizations to join the SACCO, promoting the benefits and services offered.
- SME Client Growth: Develop and implement strategies to attract new SME clients, expanding the SACCO’s membership in the SME sector.
- Build Strategic Partnerships: Establish and maintain partnerships with key corporate organizations, industry bodies, and government institutions to increase the SACCO’s visibility and business opportunities.
- New Corporate Acquisition: Actively prospect, approach, and onboard new corporate organizations, driving the growth of corporate member accounts.
- Delinquency Management
- Delinquency Management: Implement strategies and corrective actions to manage and reduce delinquency rates among SME and corporate members.
- Risk Mitigation: Collaborate with the risk and credit teams to ensure that proper due diligence and credit assessments are conducted before loan approvals.
- Leadership & Team Management
- Manage SME and Corporate Teams: Provide direction, support, and mentorship to the SME Manager and Corporate Manager, ensuring they meet their loan growth and client acquisition targets.
- Performance Monitoring: Set clear performance metrics for the SME and Corporate Managers, regularly reviewing team progress towards loan book growth, delinquency reduction, and member recruitment.
- Training & Development: Identify training and development needs for the teams to enhance their business development and client management skills.
- Reporting & Analytics
- Reports: Regularly report to senior management on the progress of the SME and corporate loan book, member recruitment, and delinquency management.
- Market Analysis: Conduct market research and competitive analysis to identify growth opportunities and adjust strategies to remain competitive in the SME and corporate sectors.
- Budgeting & Forecasting: Work with finance to forecast business development costs and potential revenue growth from SME and corporate members.
- Risk & Compliance
- Ensure Compliance: Ensure that all activities related to SME and corporate loan growth, member recruitment, and delinquency management adhere to internal policies and external regulations.
- Mitigate Risk: Identify potential risks in the SME and corporate portfolios and work with the credit and risk teams to mitigate those risks.
Qualification, Knowledge, Skills and Experience
- Education: Bachelor’s degree in Business Administration, Finance, Marketing, or a related field. A Master’s degree or professional qualifications is an added advantage.
- Experience: Minimum of 3 years of experience in business development in a managerial role focused on SME or corporate banking/financial services.
- Leadership: Proven ability to lead teams and manage managers, with strong mentoring and leadership skills.
- Analytical Skills: Ability to analyze loan performance data, market trends, and client needs to make informed business decisions.
- Customer-Centric Approach: Strong focus on building relationships with corporate and SME clients, with a track record of business growth.
- Communication Skills: Excellent written and verbal communication skills, with the ability to present to senior leadership and external clients.
Key Competencies
Strategic Thinking: Ability to create and implement long-term plans for loan growth and client acquisition.
Problem Solving: Strong problem-solving skills, especially in managing delinquency and client risk.
Results-Oriented: Focused on achieving targets for loan growth and member recruitment.
Negotiation Skills: Proficiency in negotiating with corporate organizations and SME clients to secure business deals.
This above position is tenable at head office in Mzuzu
Method of Application:
Interested candidates meeting the above requirements should send their application letters with a detailed curriculum vitae (CV) with at least three (3) traceable referees plus copies of certificates including MSCE not later than 30 November 2024, to:
Email: ucssacco.recruitment@gmail.com
Only shortlisted applicants will be acknowledged.