Job Description
About Us:
Olympus Financial Services Limited is a newly established microcredit company committed to providing accessible financial solutions to individuals and small businesses. Our mission is to empower communities by offering financial services that help our clients achieve their goals and improve their quality of life.
Internship Description: We are seeking an enthusiastic and customer-focused intern to join our team as a Customer Consultant. This internship offers a unique opportunity to gain hands-on experience in the financial services industry, working directly with clients to understand their financial needs and provide them with the best microcredit solutions. You will be responsible for enlightening clients of our products, assist them through the application process, and ensure they receive exceptional service.
Key Responsibilities:
Engage with clients to understand their financial needs and provide appropriate solutions.
Explain the features and benefits of our microcredit products and services.
Assist clients with the application process, ensuring all required documentation is completed accurately.
Stay informed about our products, services, and industry trends.
Address client inquiries and resolve issues promptly and effectively.
Build and maintain strong client relationships to foster trust and loyalty.
Collaborate with team members to achieve company goals and targets.
Qualifications:
Newly graduated in Finance, Accounting, Business Administration, Media Studies or a related field.
Strong communication and interpersonal skills.
Excellent problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
A passion for helping others and a commitment to providing outstanding service.
What We Offer:
Valuable hands-on experience in the financial services industry.
Mentorship and guidance from experienced professionals.
Opportunities for professional growth and development.
A supportive and inclusive work environment.
The chance to make a meaningful impact on the lives of our clients.
How to Apply:
If you are passionate about customer service and eager to gain experience in the financial services industry, we would love to hear from you! Please send your resume and a cover letter to olympusfinancemw@gmail.com with the subject line “Customer Consultant Internship Application”
Application Deadline: 31st December 2024