E-Commerce Manager – Malawi Communications Regulatory Authority (MACRA)

January 25, 2025
Application deadline closed.

Job Description

The Malawi Communications Regulatory Authority (MACRA) is a statutory body established under the
Communications Act (Cap. 68:01 of the Laws of Malawi) to regulate the provision of services in the communications sector of Malawi, comprising telecommunications, posts and broadcasting.

Under the Communications Act, MACRA is mandated to regulate and monitor the provision of communications services and ensure that, as far as it is practicable, reliable and affordable communications services are provided throughout Malawi. The Vision of MACRA is to ensure
the provision of communication services for a digitally transformed nation.

In order to fulfil its mandate effectively and efficiently with strategic leadership and management, an opportunity has arisen within MACRA to fill various vacant positions. The positions are highly demanding that require persons who have demonstrable capacity to initiate innovations geared
at making MACRA a rejuvenated, vibrant and competitive Authority. The following are the details of the vacant positions.

E-Commerce Manager (MA4)

Job Purpose

Reporting to the Director of Postal and E-Commerce, the E-Commerce Manager shall be responsible for ensuring the growth of the e-commerce sector in Malawi through creation of an enabling environment and implementation of growth initiatives for the e-commerce sector.

Duties and Responsibilities

i. Implementation of the e-commerce strategy for Malawi.
ii. Champion the development of a regulatory framework to create a conducive environment for
e-commerce.
iii. Establishing policies to promote and govern e-commerce activities
iv. Monitor and regulate the activities of e- commerce operators
v. Undertake and coordinate initiatives to develop e-commerce in Malawi
vi. Monitor trends in e- commerce worldwide and advise on how Malawi should adopt viable strategies

vii. Undertake activities to create a conducive environment for e-commerce under Part V of the
Electronic Transactions and Cyber Security Act
viii. Undertake research to understand the landscape in which Malawi’s E-commerce sector can thrive.

Educational, Professional Qualifications and Experience

i. Master’s Degree in E-Commerce, Economics or Information Communication Technology (ICT)
ii. 5 years’ experience in the formulation of national policies and frameworks

Key Competencies

i. Comprehension of the E-Commerce ecosystem.
ii. Competency in E-Commerce foundational technologies.
iii. Be creative and innovative

METHOD OF APPLICATION

Applicants are required to apply by filling out the form on the following link https://tinyurl.com/ye8d2bs9. The application process requires you to fill out the form and upload copies of your certificates on the link provided on the form. Please ensure you have a good internet connection. The application process is estimated to take 20 minutes to complete. Please submit your application by end of the day of 7th February 2025.

MACRA is an equal opportunity employer, and all genders are encouraged to apply

Only short-listed candidates will be acknowledged.