Job Description
Reporting To: General Manager
Location: Mponela, Dowa
Linde Hotel is looking for a Hotel Human Resource and Administrations Manager to oversee all staff-related procedures, administrations and craft HR strategies in alignment with our business needs.
Hotel Human Resource and Administrations Manager responsibilities include recruiting and training new hires, managing employee data and taking steps to retain our people. To be successful in this role, you should have a good knowledge of labor legislation and experience hiring employees for various roles and seniority levels and administration management skills and competencies.
Ultimately, you will help us run a healthy hotel business where our employees are happy, engaged and productive.
Duties and Responsibilities
- Design hiring plans for all hotel departments based on seasonal needs
- Interview and assess job candidates
- Maintaining business relationship with hotel’s management and staff through provision of advice and support in the interpretation and application of administrative and human resources policies
- The ideal candidate will also be responsible in coordinating the process of procurement of goods and services.
- To ensure that the company’s HR operational policies and processes are adhered to and continually improved.
- Oversee Worker’s Compensation programs, ensuring claims and reports are submitted on a timely basis.
- Ensures appraisals are carried out for every employee.
- Promote employee communication activities and channels, to encourage and enable feedback from staff.
- Encourages a good standard of employee conduct and behavior and coordinates disciplinary procedures as and when necessary.
- Oversee employee attendance and working schedules, including annual leaves
- Report on employee turnover rates• Organize employee records, like contracts, Implement employee retention programs (like end-of-season bonuses)
- Coordinate accommodation, catering and transport for our staff when necessarySchedule trainings for all hotel employees (for example, customer service skills training) Act as the point of contact when employees have queries or job-related issues
- Ensure hotel staff complies with relevant health and safety regulations and any other policies.
- To ensure that the company’s HR operational policies and processes are adhered to and continually improved.
- The ideal candidate will also responsible in maintaining and processing of payroll for the hotel’s members of staff. Just to mention a few
Requirements and Qualification
- Minimum 5 years’ work experience as an HR Manager or administrative, preferably in the hospitality industry
- Hands-on experience with e-pay system software is a plus
- Experience in conducting interviews
- Understanding of the labor laws of the republic of Malawi
- Excellent communication skills
- Degree in Human Resource Management, Business Administration or any other related qualification.
- Additional diploma in Hotel Management is an added advantage
Those meeting the requirements should send their applications together with their CV and copies of certificates to.
Send to lindemotel@gmail.com
Only copy: sungeninkhata@lindehotel.mw
Address your application to:
The General Manager
Linde Hotel
P.o Box 112