Job Description
Applications are invited from suitably qualified persons to fill the following positions tenable at Sunbird Livingstonia Beach.
RECEPTIONIST
The successful candidate will be responsible for, but not limited to:
- Checking departures, arrivals, late checkouts and Very Important People (VIP) report,
- Checking mode of payment for every guest.
- Checking arrivals list to anticipate guest needs
- Preparing for group arrivals by preprinting registration cards and arranging a special checking in table.
- Handling guest complaints.
- Soliciting feedback from guests.
- Attending to guests timely.
- Attending to incoming and outgoing telephone calls.
Knowledge, skills, competencies and attributes desired:
- Certificate in Front Office Operations from a well-recognized institution.
- A full Malawi School Certificate of Education
- 2-years’ experience in a similar position.Customer service skills.
- Great eye for detail.
- Patience and ability to remain calm under stressful situations.
- Excellent communication skills.
- A positive attitude is a MUST.
Interested applicants should send their applications, including detailed Curriculum vitae, with names andaddresses of three referees in confidence to:
Head of Corporate Services,
Sunbird Tourism Plc,
P.O. Box 376,
Blantyre.
Email: stl@sunbirdmalawi.com
Closing date for applications is 21″ February 2025