Relationship Officer – Centenary Bank Limited

November 12, 2024
Application deadline closed.

Job Description

Job Purpose:

Reporting to the Corporate Banking Manager, the incumbent is responsible for growing and retaining a portfolio of high value corporate and institutional, NGO clients by providing proactive, value adding financial and credit products and services, and business analysis, and providing business support on a full array of customized financial products and services tailored to meet the growth needs and potential of the clients.

Key Responsibilities include and are not limited to the following:

  • Conduct regular research to enable relationship managers fully understand clients’ businesses
  • Identify and plan for expansion and/or additional business opportunities by developing product matrices and identifying gaps and opportunities for cross-selling
  • Market corporate products to existing and potential corporate customers. • Cross-sell within the portfolio to improve revenue generation.
  • Collect fees and maintain a well updated register to ensure 100% recovery of commissions.
  • Record keeping and periodic portfolio reporting and monitoring.
  • Opening of new Corporate accounts in flexcube/ Finflows and Corporate Investments.

Lending support and risk management:

  • Plan and implement annual credit reviews for the portfolio.
  • Deliver credit turnaround times in line with service delivery requirements.
  • Provide back office support in completion of credit applications e.g. balance sheets, financial statements and management accounts.
  • Score credit applications.
  • Motivate and process non-scored credit applications.
  • Process communication regarding the approval/decline of credit loan facilities.
  • Monitor daily referrals to ensure that client facilities are managed within the paramotors set by Credit.
  • Prepare offer letters for all approved facilities in line with approval conditions.
  • Follow through on all approval conditions before drawdown is allowed.
  • Follow up on overdue loan repayment instalments.
  • Prepare duplicate files for all facilities maintained within the department and submit to Credit Department for their records and update the same with any subsequent credit correspondence.

Client relationship:

  • Visit customers to acquire new business, understand customer needs, service delivery and relationship building.
  • Deliver quality and timely service delivery for clients.
  • Attend to clients’ queries, and correspondence timely.
  • Provide Flex Online user support to the clients.
  • Improve utilization of asset and liability business.
  • Provide back-office advisory/information/query handling service to relationship managers.
  • Process accurately and efficiently customer mandates/ documentation requirements for financial facilities.

Qualifications/Experience:

  • Bachelor’s degree in Banking, Economics, Social Sciences, Business Administration, Marketing or any business-related field
  • 3 years’ experience at officer level in banking in general and in particular in credit analysis and financial statements analysis
  • Strong business knowledge of credit analysis and financial statements analysis.
  • Strong numerical skills and financial acumen to analyse evaluate and identify trends in financial statements, balance sheets and ratios.
  • Sound understanding of cash flow cycles pertaining to the industry being analysed.
  • Strong knowledge of finance software applications to capture and analyse financial data using financial modelling methods.
  • Knowledge in banking practices and procedures.
  • Knowledge and understanding of Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements.
  • Critical thinking: good at probing facts, challenging assumptions, seeing disadvantages.

Applications for the Position:

Interested applicants with the required qualifications and experience should submit their applications, along with a detailed Curriculum Vitae (CV) with names of three traceable referees to the e-mail address: recruitment@centenarybank.co.mw.

The closing date for the receipt of applications is Friday, 22nd November, 2024.

Only shortlisted applicants will be acknowledged.