Sales and Marketing Officer intern – Heart Travel and Adventures

in Accounting and Finance, Sales and Marketing
Internship
Remote
November 4, 2024
Application deadline closed.

Job Description

Job Title: Sales and Marketing Officer intern (unpaid)

Job Type: Work remotely (online work)

Duration: 6 months

Company Overview:

Heart Travel and Adventures is a dynamic and forward-thinking tour company based in Lilongwe.It was founded with a passion for showcasing the best of Malawi through amazing experiences. Specializing in group tours and tailor-made adventures, we offer immersive journeys that highlight Malawi’s breathtaking landscapes, wildlife, vibrant culture, and unique agricultural heritage.

Job Description:

We are seeking a dynamic and motivated Sales and Marketing Intern to join our team. The successful candidate will be responsible for driving sales, developing and executing marketing campaigns, engaging with customers, managing data, building partnerships, and conducting market research.

Key Responsibilities:

  • Sales: Reach out to prospective customers, respond to inquiries, and provide information about our tours.
  • Marketing: Develop and execute marketing campaigns, including social media, email marketing, and content creation. Create engaging marketing materials such as brochures, blog posts, and promotional videos.
  • Customer Engagement: Ensure excellent customer service by addressing client inquiries and collecting feedback for continuous improvement.
  • Data Management: Maintain and update our customer database, ensuring records are accurate and up-to-date. Track marketing campaign results and report on key performance indicators.
  • Partnership Building: Identify and establish partnerships with local businesses and organizations that can contribute to our sustainable tourism efforts.
  • Marketing Research: Conduct market research to identify new opportunities and stay up-to-date with industry trends and competitors.

Qualifications:

  • Minimum of Diploma in Marketing, Business Administration, Tourism, or a related field.
  • At least 2 years of experience in sales and marketing, preferably in the tourism or hospitality industry.
  • Proven track record of developing and executing successful marketing campaigns.
  • Strong understanding of social media platforms and digital marketing strategies.
  • Excellent customer service skills with the ability to engage and build relationships with clients.
  • Strong analytical skills and experience with data management and reporting.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Ability to work independently and as part of a team.

Skills and Experience:

Communication Skills: Exceptional verbal and written communication skills.

  • Creativity: Ability to create engaging marketing content and materials.
  • Analytical Skills: Strong analytical and problem-solving skills to conduct market research and analyse campaign performance.
  • Customer Service: Proven experience in providing excellent customer service and handling client inquiries.
  • Sales Skills: Experience in reaching out to prospective customers and closing sales.
  • Organizational Skills: Strong organizational skills to manage data and maintain accurate records.
  • Partnership Development: Experience in building and maintaining partnerships with businesses and organizations.

Application Process:

Interested candidates should submit their resume, a cover letter, and any relevant work samples to recruitment@hearttravelandadventures.com by 15th November, 2024. Please include “Sales and Marketing Officer intern Application” in the subject line. Only email applications will be considered, and only shortlisted candidates will be invited for an online interview.

Please address your application to:

The Managing Director

Heart Travel and Adventures

P.O. Box 40069

Lilongwe, Malawi

Application Deadline: 15th November 2024

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