Job Description
Overview
VACANCIES ANNOUNCEMENT
The United Civil Servants SACCO is member-owned institution dedicated to offering a diverse array of savings and credit products to civil servants, corporate organizations as well as SME’s in Malawi, our mission is to transform the socioeconomic lives of all Malawians. With projected business growth for 2025 in alignment with our strategic plan planning from 2022 to 2026, we are actively seeking individuals passionate about fostering positive change in their community and country. We invite applications from candidates driven to contribute to the socio-economic improvement of their society and nation through the United Civil Servants SACCO.
Position: Sales Supervisors (28 positions)
Reporting to: Branch Manager
Employment Type: Fulltime
Job Purpose
The Sales Supervisor is responsible for overseeing the recruitment of new members through field sales representatives at the branch, while driving savings mobilization and loan book growth. This includes managing teams focused on recruiting SME, corporate, and civil members, encouraging members to increase their savings, and promoting the use of fixed deposit facilities. Additionally, the Sales Supervisor is tasked with meeting loan sales targets through field agents. The role involves generating sales leads, building relationships with local stakeholders, ensuring the proper use of sales resources, and monitoring agent performance
Duties and Responsibilities:
- Membership Recruitment
- Oversee Recruitment Teams: Supervising sales representatives focused on recruiting SME members, corporate members, and civil members through field sales activities.
- Set Sales Targets: monitoring recruitment targets for each sales personnel and ensure field sales representatives are working to meet these targets.
- Lead Generation: Collect data on potential markets, identify new opportunities, and generate sales leads for field sales representatives.
- Savings Mobilization
- Individual Savings Mobilization: Promote individual savings products to both existing and new members.
- Group Savings Promotion: Encourage group savings and other collective savings products, enhancing financial inclusion and group investment.
- Fixed Deposit mobilization: Promote the benefits of fixed deposit facilities to both individuals and groups as a secure savings option.
- Loan Book Growth
- Promote Loan Products: Ensure field sales representatives actively market various loan products, including personal, SME, and corporate loans, to meet loan book growth targets.
- Loan Sales Targets: monitor loan product sales targets, ensuring loan products uptake is maximized through targeted field efforts.
- Stakeholder Relations management
- Build and nurture Relationships: Establish and maintain relationships with key stakeholders in the branch’s region, such as HR departments, hospital administrators, and other relevant organizations to promote the SACCO’s services.
- Represent the SACCO at local events, meetings, and networking opportunities to raise awareness of membership benefits and drive recruitment efforts.
- Monitoring Field Sales Activities
- Follow-Up on Sales Visits: Conduct follow-up checks in areas visited by sales representatives
- Field Support: Provide guidance and support to sales representatives during field activities, helping to overcome challenges in recruitment.
- Ensure Transparency: Monitor the use of allocated funds and ensure cost effectiveness, preventing misuse or abuse of funds.
- Sales representative Performance & Reporting
- Performance Tracking: Track individual and team performance by evaluating recruitment numbers and other key performance indicators (KPIs) and making sure that daily engagements are done.
- Generate Reports: Prepare regular reports on the performance of field sales representatives, including detailed analysis on recruitment success, areas for improvement, and any issues encountered during field operations.
- Recommendations to HR: Provide HR with insights on individual sales representative performance, including recommendations on training, performance improvement plans, or potential promotions or terminations.
- Compliance & Risk Management
- Ensure Compliance: Ensure that all recruitment activities adhere to company policies and ethical guidelines, with special attention to the accuracy of information shared with potential members.
The above position is tenable in all 28 districts in Malawi
Qualification, Knowledge, Skills and Experience
Education and Experience: Diploma in a business related filed with 3 years’ experience or Bachelor’s degree in a business related field with 1 year.
Leadership Skills: Proven ability to lead and manage a team, with experience in supervising sales staff or agents.
Sales and Marketing Expertise: Strong background in member recruitment, savings mobilization, and loan product sales.
Key Competencies
- Communication Skills: Strong verbal and written communication skills, with the ability to build relationships with internal teams and external stakeholders.
- Analytical Thinking: Ability to analyze market data, savings growth, and loan performance metrics to make informed decisions.
- Results-Oriented: Focus on achieving targets for member recruitment, savings growth, and loan product sales.
- Integrity: High ethical standards in ensuring transparency and compliance in the use of funds and communications with members.
Method of Application:
Interested candidates meeting the above requirements should send their application letters with a detailed curriculum vitae (CV) with at least three (3) traceable referees plus copies of certificates including MSCE not later than 30 November 2024, to:
Email: ucssacco.recruitment@gmail.com
Only shortlisted applicants will be acknowledged.