Job Description
The United Civil Servants SACCO is member-owned institution dedicated to offering a diverse array of savings and credit products to civil servants, corporate organizations as well as SME’s in Malawi, our mission is to transform the socio-economic lives of all Malawians. With projected business growth for 2024 in alignment with our strategic plan spanning from 2022 to 2026, we are actively seeking individuals passionate about fostering positive change in their community and country. We invite applications from candidates driven to contribute to the socio-economic improvement of their society and nation through the United Civil Servants SACCO.
Position: Satellite Networks Manager
Reporting to: Head of Operations
Employment type: Full time
Location: Mzuzu
Responsibilities:
- Membership Growth and Retention
- Management of membership recruitment in all satellites offices
- Management of sales initiatives to boost membership
- Management of Implementation of member retention strategies
- Mobilization of Savings
- Implementing savings mobilization strategies for all satellites to meet their targets
- Growing a healthy loan portfolio
- Ensuring that the Satellites increases a loan portfolio: meeting the given target but at the same time generating a quality loan portfolio with acceptable delinquency rate of 0.4%.
- Making sure that loans are processed within the accepted TAT’
- Making sure that loan processing procedures and policy are followed.
- Managing efficient and effective processes
- Making sure that all Satellites are following procedures in their daily processes; they maintain speed and accuracy. Making sure that all operations are done productively; spending less and producing more; e.g., good time management; avoid wastage of all resources.
- Performance Management
- Making sure that all employees in the Satellites have their performance contracts and appraisals are done timely Identification of training needs for teams.
- Leave days planning for team and self.
- Giving detailed reports to management on Satellites performance and any other that may be required from time to time.
QUALIFICATIONS
- Bachelor’s degree in Business Administration or business-related field plus 3 years’ experience in a leadership role
- Excellent Written and oral Communication
- Knowledge and experience in organizational effectiveness and operations management implementing best practices.
- Excellent computer skills and proficient in Excel, Word, Outlook, and Access Excellent interpersonal skills and a collaborative management style.
- A demonstrated commitment to high professional ethical standards in a diverse workplace
- Constructive Feedback; coaching and mentoring skills
- Good organizational and time management skills
- Good business sense and a professional manner Demonstrated leadership ability.
- High performance culture
- Delegate responsibilities effectively
HOW TO APPLY: All applications should be sent to ucssacco.recruitment@gmail.com not later than 22 August 2024. The application should include an up-to-date Curriculum Vitae (CV), copies of academic and professional qualifications, including MSCE; as well as the names and contact details of three traceable referees.
Canvassing of any kind will lead to automatic disqualification.