Temporary Health Information Systems (Officer) – Elizabeth Glaser Pediatric AIDS Foundation

Job Description

Company Description#

Elizabeth Glaser Pediatric AIDS Foundation (EGPAF) is on a mission to create a world where no mother, child, or family is devastated by HIV and AIDS, and we are making an impact. We are a proven leader in the global fight to end HIV and AIDS, and an advocate for every child to live a full and healthy life into adulthood. For more than 30 years, EGPAF has been a leader in meeting urgent needs in pediatric HIV and AIDS in the world’s most affected regions. We carry out our values of passion, innovation, teamwork, leadership, integrity, excellence and equity every day, while maximizing our impact in the communities we serve. EGPAF currently supports national, district, and local governments, facilities, communities, and non-governmental partners. In 2020, EGPAF’s global footprint spans 15 countries. To date, EGPAF has supported over 15,000 sites to offer HIV counselling, prevention, diagnosis, and treatment services alongside high-quality family health care. Join us on our fight for an AIDS-free generation!

EGPAF has worked in Malawi since 2001. Today, EGPAF Malawi implements evidence-based HIV prevention, care and treatment interventions in 177 health facilities in nine districts through EGPAF’s U.S. President’s Emergency Plan for AIDS Relief/U.S. Centers for Disease Control and Prevention (PEPFAR/CDC) – funded Achieving HIV Epidemic Control through Scaling Up Quality Testing, Care and Treatment in Malawi.

Job Description#

How will you fight for an AIDS-free generation?

The Temporary HIS Officer is a well-trained, proactive and self-motivated individual who under the direct supervision and guidance of the Senior HIS Officer will coordinate the deployment, training, troubleshooting and support of systems in their respective districts. S/he will support in the development and field testing of curriculum and tools. S/he will participate in the training of trainers and provide coordination for cascade trainings for sites within their districts. S/he will provide responsive support to sites in their districts for all queries on hardware, software and connectivity. S/he will also supervise Data Clerk and data quality within the electronic systems in the districts they operate in.

S/he will report regularly to the Senior HIS officer on project progress. He or she will assist in the hardware and software configuration as per software requirements hence some background in systems development will be essential. Post deployment, a lot of time will be invested in systems support and responding to user needs and queries in a timely and resolute manner, for this, practical knowledge and experience in hardware maintenance, technical support plus experience in Linux administration (or use) and networking will be a requirement and not an added advantage.

No two days are alike at EGPAF, but what can you expect in this role?

Essential duties and responsibilities include, but are not limited to the following:

Master Trainer and Training Implementation

• Well versed in all training, curriculum, tools for the project execution

• Lead in the development of training plans and logistics arrangement for the assigned district
• Facilitate:- Venue hire, Coordination, Perdiems, Logistics – stationary and Communication

Hardware Set up and Installations

• Lead in setting up machines and configuration of all relevant hardware in the assigned district.
• Install software front-End (Vue-JS) and Back-End (MySQL)
• Set up of software containers (Docker) for the application
• Ensure periodic system updates with due Quality assurance with release notes, implement changes and updates, test and deploy

Trouble Shooting

• Ongoing identification and resolution of issues
• Ensure systematic documentation of issues and regular feedback to the users
• Troubleshooting Linux and Windows machines for sites in their operational district
• Setup a LAN and a WAN
• Open a client machine and replacing relevant parts or fixing existing parts.

Data Security, Storage, Transfer and Retrieval

• Coordinate and support data clerks and teams on site to back up of databases and securing data
• Assisting in pulling updates from data repositories (Git Hub)
• Assist in the preparation of reports and data quality

Reporting & Data Governance

• Report daily, weekly, monthly progress on installation, data entry and uploads from respective clinics within the district
• Ongoing mentorship to site staff on data completion of records
• Lead on the data cleaning process and outcomes – scheduling, running queries, using the system to drill down and triangulation of data with paper registers
• Generate reports every quarter, monthly weekly as required by the PEPFAR program
• Minimize data quality and consistency errors caused due to the system functionalities and completeness – observe errors, data inconsistencies, compare previous reports

Technical Assistance

• • Provide TA to facility and district stakeholders in the rollout of electronic solutions to ensure high quality data.

Perform other duties as assigned by the supervisor

Ensure coordination and of collaboration between

• • IPs, DHO and facility staff
• Enhance District ICT Programmer, HMIS Officer and ART Coordinator engagement

• Attend DHMT meetings
• Biannual District/Zonal Data Reviews
• Weekly Progress report

• Daily site status
• Site system updates
• Challenges
• Ongoing management of resources
• When to hire and off hire vehicles
• Fuel management
• Data clerks over workload (backlog) – backlog assessment
• Allowances

Qualifications#

     To be successful, you will need to have:

• Degree in Information technology, Management Information Systems, Computer Science, Health Information Systems (having a Degree will by no means give you an edge over a Diploma holder who has better technical expertise).
• Cisco or a Microsoft Certification in the relevant areas would be an added advantage only if you can demonstrate and apply the logic in a practical session.
• Ability to work in a fast-paced environment under tight deadlines while producing quality content.
• Working experience/Knowledge in the following is added advantage
  • Use of Docker for deployment
  • MySQL database
  • EMRs
  • Use of a repository for installation
  • Use of web server
  • Use of a Help Desk system
• Dataset preparation, Data cleaning (using SQL Scripts)

Additional Information#

• Strong organizational, interpersonal, oral and written communication skills.
• Experience working effectively in a multidisciplinary environment.
• Ability to work independently as well as within a team setting.
• Highly organized, meticulous and reliable
• Capable of understanding user problems and addressing them in a polite and prompt manner
• Comfortable working independently and developing new procedures and systems
• Good interpersonal skills

As a global, multinational, and multicultural organization, EGPAF believes that diversity in the workplace enriches our work and enhances our impact and effectiveness. We believe that employees have the right to work in a climate of mutual respect and integrity that promotes dignity and respect for all, and that enables them to reach their full potential. EGPAF is an equal opportunity employer and affords equal opportunity to all employees and applicants for employment regardless of race/ethnicity, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, disability or genetics. In addition to country law requirements, EGPAF complies with US laws governing nondiscrimination in employment in every location in which the Foundation has facilities.

The Foundation does not charge any fees at any stage of the recruitment process. If you are asked to pay a fee, please contact our hotline by phone (US: dial toll free 888-225-1429; all other countries: collect 770-776-5674), or online (www.reportlineweb.com/pedaids).